
In France, you will have the choice between many remote assistance offers for elderly people. However, it is not always easy to choose your phone line, especially when it concerns your safety or that of a loved one. Generally, the purchase of such a service is the result of a hospitalization, a fall at home, or a prescription from a treating physician. To help you, you will find in this article 3 tips on how to make the right choice for your phone line.
What is a telephone assistance line for the elderly used for?
You live miles away from your elderly loved one and have no way to intervene quickly in case of a problem, or your loved one may not always be able to reach you in case of a fall. This is where technological advancements come into play, developing innovative and sophisticated systems, including the creation of a device to prevent any falls.
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This is the role of a telephone assistance line for the elderly. Indeed, it allows the user to give an alert in the event of a fall, thus avoiding the possibility of remaining on the ground for too long. This could lead to serious physical and psychological consequences.
Choose the remote support solution that meets your needs
Nowadays, it is now possible to reduce the risk of falls while reassuring elderly people and their relatives. To ensure that the solution you are looking for best meets your needs, you will have the choice between three main modes of remote assistance:
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- Traditional home assistance line: your loved one will always wear a transmitter case in the form of a clip, bracelet, or pendant. In case of a problem, they will need to press the button to contact one of the operators of the phone line through a powerful intercom system. The operator will inquire about the situation and contact the elderly person’s relatives and emergency services if necessary. Thus, the operator will handle the emergency call until the resource person is safe or taken care of by specialized services.
- The mobile assistance line is intended for elderly people engaged in sports or outdoor activities, and its technology is based on GPS. The user can leave their home while remaining monitored and will also be equipped with a device with a button to trigger an alert.
- Active remote assistance consists of wireless motion sensors installed in the elderly person’s home. They are triggered in case of abnormal absence of movement.
Compare subscriptions on the market
Generally, you will find basic offers, more comprehensive offers, or even other offers with connected objects depending on the agency that best suits your needs. Do not hesitate to inquire about the products used regarding their reliability and functionality. You will find classic products that ensure simple security as well as products that address more complex daily issues such as mobile remote assistance or automatic sensors.
Providers also offer you options that you can integrate into the basic package: fall detector, lighting, key box, connected smoke detector, etc. Although each option meets specific needs, remember that it comes at a cost. To give you an idea, the rates for a telephone assistance line for elderly people range from €14 to €30 per month without options.
Prioritize a certified provider
Since the range of remote assistance is abundant, it will be difficult for you to make a choice if you are not a market specialist yourself. To remedy this situation and facilitate your search, focus solely on certified providers labeled with the “NF Service — Home Support” certification.
By approaching certified assistance agencies, they commit to being available 24/7 while guaranteeing quality equipment that they will maintain, as well as monitoring the file and tailored services that meet the client’s needs.
Tag: helping elderly people: remote assistance